System Settings: Customize NemoVote to your needs

Chapters

Introduction and Overview

In the system settings of NemoVote, administrators can manage several central functions. These include deleting data, adjusting language settings, and editing invitation emails and the welcome page for voters, as well as the authentication mechanics.

Language Settings

As an administrator, you can define the default language of NemoVote. This language will automatically be applied to voters and voter invitation emails.
Once voters have been created, the previously set language becomes their default language. Voters then receive all emails in this language. If you want to change the language afterward, you need to delete the respective voters, set the default language correctly, and add the voters again.

Note: Voters can individually adjust their own language settings after logging in.

Voter Invitation Email

In this section, you can customize the content of the invitation and login data that NemoVote sends to voters.

You can:

  • Change the email subject
  • Add additional information or explanations for your voters
  • Translate the text into your organization’s preferred language
Learn more about how the Voter Invitation is best prepared

Voter Welcome Page

Administrators can set up a custom welcome page that voters see when logging in for the first time.

This page can be customized using a rich-text editor and allows you to:

  • Provide important information about your event
  • Add text, links, and images
  • Give voters better orientation
Learn more about how the Voter Welcome Page is made easy to understand

Authentication Settings

With Magic Links, NemoVote offers the simplest secure voting process thanks to authenticated one-click access.
However, it’s up to you whether you want to use Magic Links or not.

NemoVote provides the following authentication options:

  • Magic Links
  • Classic login (username and password)
  • Single Sign On (SSO)
  • Social Login (e.g. with a Google account)

Since SSO and Social Login require technical setup, we only activate these on request and with a technical contact person.

In the authentication settings, you can therefore choose between Magic Link and classic login.

The Magic Link or "email voting" is an authentication method that sends individual links to each voter. These links already contain the username and password of the respective voter, allowing them to directly access their personalized ballot with a single click.

Advantages of Magic Links:

  • Easy access
  • Easier distribution of logins
  • Speed: From receiving the link to voting in 10 seconds
  • Less prone to error since no passwords must be entered
  • Lower support effort
  • Same security level as username and password

Disadvantages of email voting:

  • Requires valid email addresses
  • Access links may occasionally land in spam; in that case, voters should use the classic login instead

For enhanced security settings, Magic Links can be configured for single or multiple use.

In practice, we recommend allowing multiple use to avoid voter confusion. This allows voters to log in multiple times but vote only once, since each Magic Link is tied to a specific account. Each account can cast a vote only once (according to the election settings). After that, a new Magic Link must be requested.

Additionally, you can define an expiration time for the Magic Link. Each Magic Link also becomes invalid if the voter is deleted from NemoVote.

Login via Username and Password

Advantages of classic login:

  • No email address required
  • Allows distributing access credentials, e.g. via member IDs
  • Can also be sent via postal mail

Disadvantages of usernames and passwords:

  • Unneccessarry additional steps
  • Higher error rate

The high error rate when copying and pasting passwords has resulted in 98% of all NemoVote users now voting with Magic Links.

Login via Single Sign On (SSO)

Single Sign On is especially popular in corporate contexts. Enterprise customers use existing logins—for example, from their intranet, Microsoft, or member platforms—to access NemoVote with a single click. You’re essentially already logged in through another system using the same credentials.

Advantages of Single Sign On (SSO):

  • Easier for users
  • No email addresses required
  • Increased security as no emails need to be shared
  • Access always works

Disadvantages of SSO:

  • All voters need a shared infrastructure
  • In organizations, the login credentials for member portals are often unknown
  • Implementation is more complex than using Magic Links
  • Requires IT support

Social Login

Social Login is theoretically possible, but has not yet been used, since Magic Links are superior in every aspect.

Delete Data

Administrators can permanently remove certain data from the database, including:

How to delete

  1. Select the data you want to delete.
  2. Confirm the deletion in the following dialog box.
Important note: Once deleted, data cannot be restored.

Conclusion and Further Help

NemoVote’s system settings allow for simple customization of important core functions.

Need more help? Read more articles in our Knowledge Base or further guides on managing elections