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Frequently asked questions

Here you can compare the features of NemoVote and thus find out which product is best suited for your UseCase. For individual inquiries, please use our <contact>contact form</contact>. We will get back to you as soon as possible to provide you with a tailored quote.

Feature comparison

NemoVote is a professional voting platform for all requirements. It is optimized for real-time voting and offers an extremely flexible yet easy-to-understand system.

Need more customization options? Our premium features give you "more" of NemoVote. Keep your data, add your logo and colors and more...

Premium Features

NemoVote runs in the Web browser of the client. All modern browsers and devices are supported. No downloads or extra apps are needed. The onboarding and set up of NemoVote for the administrator is very easy. Voters can be uploaded in bulk using a simple spread sheet. The passwords for the voters can be automatically generated in the app and send out simultaneously with the included bulk email service. NemoVote offers a powerful user management: You can adjust your voting rights at any time (except for an ongoing vote of course); new voters can be easily added or removed from the voter lists.

Setup and Management

NemoVote has all the features that you might need for your elections and for replicating your voting system. On this page we will give you an overview of the most important features.

Voting Features

In the user management you can add or remove voters, change emails or passwords, send out automatic emails and upload as many voters as you need with only a few clicks. Furthermore, you can edit the vote weight of each voter if required by your voting system and much more.

Advanced User Management

Want to ask and answer questions? Communicate together with broadcast messages. As administrator you can use the broadcast function to send links or messages during the meeting directly to all your members with the broadcast function. It will automatically pop up in the NemoVote app for them.

Broadcast Messages

Use the vote description to establish candidate profiles. You can even add pictures for more information. As Voter you can easily identify what the vote is about. Each ballot includes an optional vote description. The vote description can be edited with a rich text editor. This enables you to not only add and style the text that will appear with your ballot but also to include images or links. You can also use this to add candidate profiles to your election.

Candidate profiles

You want to welcome the voters with your Agenda? Customize the page with pictures and text. Voters tend to like the greet. Customize the voter landing page with the included rich text editor. Add text and media regarding to your event on this page. This will be the first page that a voter sees after the login.

Custom Voter Welcome Page

You might want to share additional information when you invite a voter. Customize the invitation email with pictures and text. NemoVote allows you to send and manage emails with automatic generated passwords and links. Check the delivery status of each email directly in the app. You can also customize and edit the invitation email that your voters will receive. Great to share more information with your voters.

Customizable Voter Invitation Email

If you don’t need a subscription but have recurring events and want to keep your data in NemoVote and also for your voters to keep their passwords and logins, for a small fee, the data will be kept stored on the secure NemoVote voting servers, ready to be activated again when you need it. Data retention is charged annually and needs to be renewed to remain active.

Data Retention

Don't do all the work alone. Add as many staff as administrators as you need at no extra cost. NemoVote is only charged by the number of voters, not by the number of administrators. To preserve the integrity of the ballot, administrators cannot have voting rights in NemoVote.

Multiple Administrators

It’s not always blue or red. Voters might need to vote for both. As administrator you can set the vote up as you need it. NemoVote offers both single and multiple choice ballots. More advanced options, such a minimum/maximum number of choices is also available. This helps you to create exactly the ballots that you need for your vote.

Multiple Choice Voting

Not able to attend the vote? Just inform your administrator on who should proxy for you. As administrator set up a voter list for proxy votes and add them to your vote. NemoVote offers several options to implement proxy votes i.e. someone giving their voting right to another person. This way a person can carry more than one voting right and you can set up the voter roll exactly according to your bylaws.

Proxy Voting

Get voting results in an instant. Either live as the vote is open, or as soon as the vote is closed. Set the vote up as private as you need it to be. Open & close votes and access results in real time. All votes can be prepared, edited both during the event and also in advance. Perfect for assemblies or AGMs. You can exactly specify when and to whom the results will be accessible according to your needs.

Realtime Results

Your quorum might require a set of voters. Check who is online with the roll call function. With this function you can check live who is logged in and "present" in the app. This enables you to both check if all your voters managed to log in and also to directly assess if e.g. your statutory quorum for a vote is reached.

Quorum Roll Call

Group up your voters and set up weights if required to ease your administration. As a voter see transparently why you are eligible.

Unlimited Voter Lists

We do not limit the way you vote. Neither should you. Have as many votes as needed in the defined time. With NemoVote you can host as many votes as you need. You only pay for the number of voters and can host unlimited ballots during the time of your votes.

Unlimited Votes

The voter batch upload enables you to upload a large number of voters with just a few clicks. You can copy your voter roll for example from an existing spread sheet. You don’t have to worry about passwords. NemoVote can generate them automatically for all voters and send them out simultaneously when needed.

Voter Batch Upload

Different voters might be entitled to different weights? Just set their voting weight for a whole voter group or individually. Assign different weights to different voters, either on the individual voter basis or to whole voter groups. That way voters can have different weights in different ballots.

Weighted Voting

The most beloved feature: White label NemoVote. Change NemoVote to your own corporate ID and add your own logo and colors. This will improve the overall experience of your voting event for your members.

White Labelling: Integration of your Logo and Colors

Features

The functions of NemoVote are divided into 3 categories. All features from the category "Voting Functions" and "Setup & Administration" are available for all NemoVote customers without any restrictions. Premium features are automatically included in a subscription or can optionally be booked additionally on request.

NemoVote runs in the Web browser of the client. All modern browsers and devices are supported. No downloads or extra apps are needed. The onboarding and set up of NemoVote for the administrator is very easy.

Setup & Management Features

As powerful as you need - as customized as you want

Just fill out our contact formular, you will receive an answer from our team as soon as possible. You can find a more detailed contact form on our <contact>contact page</contact>.

Let's get in touch

Name/Organization name*

Many customers already trust in NemoVote and run their elections in a secure and easy way. Contact us if you would like to find out more about NemoVote.

Our customers trust us

NemoVote can be used to map a large number of common voting procedures. In addition, NemoVote offers a visually appealing and easy-to-use user interface and is highly customizable. It is the perfect fit for online-only, in-person or hybrid events. Convince yourself!

Powerful and easy to use live voting software

Beloved by our customers: With the white labeling option you brand NemoVote with your own logo and colors. Present it as your own.

Add your own logo

Enable proxy votes and set the voting rights, as your regulations require. Stay organized by using voter sub groups.

Dynamic voting rights

Easy management of your voters, customizable invitation emails and welcome pages.

Easy voter onboarding

NemoVote is designed and developed under highest security standards. Learn more about the <security>security features</security> in NemoVote.

Focused on Security

With access to the internet you can vote anywhere with any device. There is even a broadcast function to best present the results.

Optimized for online and hybrid

Vote live or in a set time with real time results and vote tracking. You can add as much votes as you need, whenever you need them.

Live Voting

See all online voting members in realtime - Run the roll call digitally. Ensure your elections quorum.

Roll Call

Both secret or public ballot votes are possible with NemoVote. Results can be secret or public.

Secret and public ballot

Set weight on a individual or voter group basis to best adjust your vote to the voting requirements.

Weighted Votings

Home

Move your elections and voting online with NemoVote – we are offering our powerful and secure online live voting software with special discounts for nonprofits and youth organizations.

Secure online elections and live online voting for companies and organizations

A state of the art voting software: your members can vote with their phones, tablets or laptops – no downloads, no apps.

No downloads - All devices

Magda M.

This was a very positive experience that really helped our organization during the pandemic when we switched from in person to online voting. The developers took into account the feedback and tried to make the app more user-friendly from one event to another. In present, the app is easy to use and really helpful for small and mid scale votings.

Inês S.

I'm very satisfied with NemoVote. It was really easy to use it as an admin and to explain to all users how to vote, as well as to send them the credentials. It's also great to know which users are online to check more easily if there's any problem. The best thing for us was the results section: it shows the number of votes and percentage, which is crucial when having a general assembly of elections.

NemoContra GmbH

Our company

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Imprint

Use the knowledge base to learn how to use NemoVote and look up topics.

Knowledge Base

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Admin functions

Getting started

Updates and changelog

Usecases

Voter functions

We have prepared an online demo for you with the most functionality of NemoVote. Use the logins below to login as administrator or user and explore the functions of NemoVote from both perspectives.

Live Demo

NemoVote offers separate pricing models that fits to every customer and use case. No matter if you are a company, NGO or youth organization, if you vote every week or once a year, if you need live voting or time period based voting - we got you covered.

Read detailed information <features>on our Features page</features>

Feature Comparison

Candidate Profiles

Access

Setup & Management

Support via Email

Support via Live Voice/Video-call

Election Setup

Managed Elections

Support & Services

One-time Non-Live

Subscription Non-Live

One-time Live

Subscription Live

Pricing

We offer special discounts for non-profit organizations so you can use NemoVote with a discount of 20% for one-time events and subscriptions. Just use the discount code <discount>NEMOVOTE-NON-PROFIT</discount> at checkout.

Non-profit discount

Book NemoVote for a one-time event - no subscription, no cancellation, no obligations

Excluded features (separately bookable)

One-time event

One-time dedicated access to NemoVote Cloud for the time of your event

Access to NemoVote three days before and after your event

Included features

Get a subscription and use NemoVote whenever you want, how long you want

Subscription

Permanent access to NemoVote - Vote whenever you want

Data retention - your data is permanently saved

White labeling - Replace all NemoVote logos by your own and choose custom colors

You are a youth organization and have a limited budget? Use NemoVote for free once with the discount code <discount>NEMOVOTE-YOUTH-FREE</discount> in a calendar year and save 20% on each additional one-time event or subscription with the discount code <discount>NEMOVOTE-NON-PROFIT</discount>.

Youth organization discount

Privacy Policy

NemoVote was developed with security in mind - we are aware of our responsibility and take it very seriously. Read here what we do to ensure that every vote with NemoVote is 100% secure.

Architecture and Infrastructure

Backup and Restore

Change Management

Customer data

Logging and monitoring

Security and data protection team

Security measures

Security testing

Vulnerability Management

Security

Our service is available in real time even for live voting with a large number of voters.

Availability

Our security principles

We protect data from unauthorized modification throughout its entire life cycle.

Integrity

We protect data from unauthorized access and misuse.

Privacy

Nemovote’s security features and processes were designed and implemented in cooperation with <thinksecure>ThinkSecure</thinksecure> and are regularly checked by the ThinkSecure Team.

Depending on whether you have booked dedicated live support or not, we offer separate response times. We prioritize based on impact and urgency.

Support Service Level Agreement

refers to the number of voters/administrators who are affected:

is how critical the issue is for the customer (time):

Issues preventing voters from casting their ballot, or preventing administrators from counting the results or activating their ballot, or network outages.

Issues that are a nuisance (e.g. problems for which workarounds are available) or problems that can be fixed during normal maintenance.

Issues that could prevent a group of voters from casting their vote, or administrative staff making changes to the live vote.

With booked Live Support

Without booked Live Support (business hours only)

Depending on the impact and urgency, the priority is set, as you can see here:

General Terms and Conditions

Message Voters in real-time: Enhanced Communication for Online Elections

Exporting Voting Results - Download for secure online elections

Fullscreen Mode in NemoVote - Optimal View for Online Voting

Log Out

Managing votes

Reset/Change the password of a voter

Setting up NemoVote

Show results on Projector

Syncing of voting rights for a vote that has already been opened

System Management

User Management

Voter Invitation Email

Voter List Management

Voter Welcome Page

How to Start Your First Online Voting Project

Voter Invitation Email: How to Create a Good Invitation

Voter Onboarding with NemoVote: A Comprehensive Guide

Delete my data after voting

Proxy voting with NemoVote

Change initial password

Dark Mode

Edit My Profile

Full Screen

Multi-Language

Results (voter)

Voting


### Chapters
- [Introduction and Video Guide](#launching-your-first-online-voting-project-with-nemovote)
- [Preparation](#preparing-for-secure-online-elections)
  - [Step 1: Registration](#step-1-access-your-online-voting-platform-in-nemovote)
  - [Step 2: Invite Voters](#step-2-add-voters-for-gdpr-compliant-online-voting)
  - [Step 3: Create the Ballot](#step-3-set-up-your-first-online-election)
  - [Step 4: Test It!](#step-4-test-the-online-voting-process-and-voter-authentication)
  - [Step 5: Conduct the Election](#step-5-start-your-online-election-and-monitor-voting-results-in-real-time)
- [Conclusion and Next Steps](#conclusion-prepare-and-start-votings-with-nemovote-in-no-time)

---
## Launching Your First Online Voting Project with NemoVote
NemoVote is your reliable platform for secure digital voting. <br/>
Once you place your order, you’ll receive an email with access details a few days before your voting event. Follow this step-by-step guide to set up your platform and ensure a smooth online voting experience.

Watch the video tutorial on how to *Manage Online Elections with NemoVote in Under 4 Minutes*
<YouTube videoId="qVOVSIfJOmE" />

<br />
<Related>**See also**: [Managing Users in NemoVote](/knowledge-base/admin-functions/user-management)</Related>

---
## Preparing for Secure Online Elections

### Step 1: Access Your Online Voting Platform in NemoVote

**Platform Access**: About three days before your election, NemoVote will send you an email with your customized platform URL and a link to set your password. Click the link to create a password and log into your voting platform.

<Tip>**Tip**: Your platform URL will be formatted as “eventname.nemovote.com,” based on the event name provided in your order.</Tip>

---
### Step 2: Add Voters for GDPR-Compliant Online Voting

In the **User Management** section, you can add, modify, or delete voters. We recommend uploading a voter list for quick setup. Voters can also be added individually. Once added, invite all voters at once or individually in a GDPR-compliant way via email. Voters are the only ones who know their passwords, ensuring data privacy in voting.

<Related>**See also**: [Voter Onboarding Process](/knowledge-base/getting-started/voter-onboarding)</Related>

---
### Step 3: Set Up Your First Online Election

To begin your election process, follow these steps:
1. Go to the **Votes** section.
2. Select *Create Vote* and name your election, e.g., “Annual General Meeting 2024.” You can also add a description.
3. Set *choices*, *vote settings* and *voting rights* to configure voting parameters.
4. Choose to prepare the election *Create* or launch it immediately *Create & Open*.

<Related>**See also**: [Admin Guide to Managing Votes](/knowledge-base/admin-functions/managing-votes-admin)</Related>

### Configure Voting Options for Enhanced Privacy (Anonymous) in Online Voting

Define voting parameters, such as the number of selections allowed and the type of voting. Enable **secret ballot** for a anonymization ballot option, which separates voters from ballots, ensuring maximum privacy.

<Tip> For simple Yes/No voting, select *Make it a motion.* In such cases, use *Voting Rights* and select *All Voters* if applicable. </Tip>

---
### Step 4: Test the Online Voting Process and Voter Authentication

You can create unlimited test elections in NemoVote. Send initial voter credentials to test voter authentication and confirm settings. Testing lets you identify and address any potential issues before the official election.

---
## Running a Secure and User-Friendly Online Election

### Step 5: Start Your Online Election and Monitor Voting Results in Real-Time

Once all settings are confirmed and voter authentication is verified, start your digital election and monitor **live results** via NemoVote.

<Tip>**Tip**: Share this article in advance to help voters understand the simple voting process: [How to Vote on NemoVote](/en/knowledge-base/voter-functions/voting)</Tip>

---
### Conclusion: Prepare and Start Votings with NemoVote in No Time
Digital elections can be prepared with NemoVote in no time and without prior knowledge. The step-by-step guide shows that even complex elections can be carried out easily.

---
### Unsure About Running the Online Voting Process Alone? We’re Here to Help.
Online voting with NemoVote is intuitive, but first-time users often seek support with digital elections. We can assist by providing guidance or even conducting the election for you. Many of our clients can’t imagine working without our live support.
[Let us support your election! Contact us now with the keyword “Live Support.”](/contact)



## Step 1: Customize the Email Template
Go to the system administration section to edit the *Voter Invitation Email* template. Make sure the text communicates the online voting process clearly and is easy for voters to understand.

<Tip>**Best Practice:** Ensure your voter invitation emails are clear and concise to encourage high participation rates. Learn more in the article [How UFO e.V. Successfully Used NemoVote for Online Elections](https://content.nemovote.com/en/blog/ufo-union-record-turnout-with-online-voting)</Tip>

**Multilingual Organizations:** The default email texts are automatically translated into the voters' predefined language. For multilingual organizations, we recommend adding the required texts in different languages sequentially in the custom text field. Separate the languages with paragraphs by using the code "&lt;/br&gt;&lt;/br&gt;". This ensures the paragraph breaks are correctly displayed in the email.

![Edit Invitation Email](/public/media/knowledge-base/invitation-email-edit.png)

---
## Step 2: Invite Voters
Use the customized template to inform voters about the upcoming election. This email should include all relevant information, such as the election date and participation instructions. We also recommend embedding our video guide for voters:  

<YouTube videoId="PpmhVMuP3Fs" />
<br/>
<Related>**Learn More:** [Voter Onboarding](/en/knowledge-base/getting-started/voter-onboarding)</Related>

---
## Verified Voter Authentication for Secure Online Elections with NemoVote!
Our processes for GDPR-compliant and secure voting have been reviewed by the German Federal Office for Information Security *BSI*. [Learn how NemoVote ensures secure online voting and data protection](/security)




### Chapters
- [Introduction: Onboarding Voters in NemoVote](#introduction-onboarding-voters-in-nemovote)
- [4 Steps From Preparation to Invitation](#step-by-step-guide-from-preparation-to-invitation)
  - [Step 1: Preparation for Secure Voter Onboarding](#step-1-preparation-for-secure-voter-onboarding)
  - [Step 2: Adding Voters – Your Options](#step-2-your-options-to-add-voters)
  - [Step 3: Bulk Uploading Voters](#step-3-bulk-uploading-voters)
    -  [Video Tutorial: Step-by-Step Voter Upload](#video-tutorial-step-by-step-voter-upload)
  - [Step 4: Sending Credentials via Email](#step-4-sending-credentials-personalized-via-email)
- [Alternative: Voter Self-Registration](#alternative-enabling-voter-self-registration)
- [Conclusion and Next Steps](#conclusion-simple-voter-onboarding-with-nemovote)

---
### Introduction: Onboarding Voters in NemoVote
This article explains how to efficiently onboard voters in NemoVote, allowing you to start your elections quickly and securely. We’ll guide you step-by-step on how to populate NemoVote with the voter information you need to conduct votings online.

<Related>**See also**: [User Management in NemoVote](/en/knowledge-base/admin-functions/user-management)</Related>

---
## Step-by-Step Guide From Preparation to Invitation

### Step 1: Preparation for Secure Voter Onboarding
To ensure a smooth and secure voter onboarding process in NemoVote, you need an **email address** for each voter. Collect all required information in an Excel file, including optional details like:

- **Username**: e.g., surname, organization, or group, which allows voters to log in in addition to their email address.  
- **Display Name**: This name is visible to administrators and, in non-secret elections, can optionally appear in the election export.

<Tip>**Tip:** We recommend assigning an email address to each voter to simplify password resets and sending invitations.</Tip>

---
### Step 2: Your options to add voters
There are three ways to add voters to NemoVote:

1. **Manually**: Add voters individually through the user management system.  
2. **Bulk Upload**: Add multiple voters at once using an Excel spreadsheet.  
3. **Self-Registration**: Allow voters to register themselves via a secure link (optional).  

---
### Step 3: Bulk Uploading Voters
The **Bulk Upload** is the most efficient way to onboard a large number of voters simultaneously. Here’s how it works:

1. Copy the data (email addresses and optional username/display name) from your Excel file.  
2. Paste it into NemoVote.  
3. NemoVote will automatically create passwords and send login credentials (or you can do so manually later).  

In the user management menu, click **"Add Multiple Voters"** to start.

![Add multiple voters](/public/media/knowledge-base/add-multiple-voters.gif)

### Supported Data Fields:
- **Username**  
- **Email Address** (mandatory)  
- **Display Name**  
- **Vote Weight** (use the advanced template to enable this).  

### Video Tutorial: Step-by-Step Voter Upload
The following video (in English) shows how to upload voters from Microsoft Excel to NemoVote.
<br/>
<YouTube videoId="FJsvyClHmss" />

---
### Step 4: Sending Credentials Personalized via Email
Login credentials can be sent immediately after uploading the voter list. To do this, enable the checkbox **"Send Credentials Email Immediately"** after uploading. Alternatively, you can send the credentials later by clicking the envelope icon for individual users or selecting **"Send All Credentials Emails"** at the top right of the user management menu.

Once credentials are sent, voters will receive their login details (username and link) via email. If the email doesn’t arrive, voters should check their spam folder. Using the login link, voters can set their own password.

Example voter invitation email:  
![Personalized Voting Invitation Email](/public/media/knowledge-base/voter-invitation-mail.png)

Flexibly edit the content and subject of the invitation email. For more information, check out our article:

<Related>We recommend personalizing the voter invitation email to ensure it isn’t mistakenly flagged as spam. **Read:** [Customizing the Voter Invitation Email](/en/knowledge-base/getting-started/voter-invitation-email)</Related>

---
## Alternative: Enabling Voter Self-Registration
NemoVote offers a **self-registration** feature, allowing voters to register themselves via a secure link. This feature is disabled by default.  
[Contact us](/contact) to activate self-registration.

![Self-Registration](/public/media/knowledge-base/self-registration.gif)

---
## Conclusion: Simple Voter Onboarding with NemoVote 
With these four steps, you can successfully onboard voters in NemoVote and optimize your election process. Depending on your election type, you can add voters manually, upload them via a spreadsheet, or enable self-registration.

---
### Unsure About Running the Online Voting Process Alone? We’re Here to Help.
Digital voting with NemoVote is simple, but administrating an important event first time with digital elections might require additional support. We assist and provide guidance before, throughout and even after the election. If prefered, we also offer a *fully managed election*, where we conduct the voting for you. Many of our clients can’t imagine working without our live support.
[Let us support your election! Contact us now with the keyword “Live Support.”](/contact)
