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Frequently asked questions

Here you can compare the features of NemoVote and thus find out which product is best suited for your UseCase. For individual inquiries, please use our <contact>contact form</contact>. We will get back to you as soon as possible to provide you with a tailored quote.

Feature comparison

NemoVote is a professional voting platform for all requirements. It is optimized for real-time voting and offers an extremely flexible yet easy-to-understand system.

Need more customization options? Our premium features give you "more" of NemoVote. Keep your data, add your logo and colors and more...

Premium Features

NemoVote runs in the Web browser of the client. All modern browsers and devices are supported. No downloads or extra apps are needed. The onboarding and set up of NemoVote for the administrator is very easy. Voters can be uploaded in bulk using a simple spread sheet. The passwords for the voters can be automatically generated in the app and send out simultaneously with the included bulk email service. NemoVote offers a powerful user management: You can adjust your voting rights at any time (except for an ongoing vote of course); new voters can be easily added or removed from the voter lists.

Setup and Management

NemoVote has all the features that you might need for your elections and for replicating your voting system. On this page we will give you an overview of the most important features.

Voting Features

In the user management you can add or remove voters, change emails or passwords, send out automatic emails and upload as many voters as you need with only a few clicks. Furthermore, you can edit the vote weight of each voter if required by your voting system and much more.

Advanced User Management

Want to ask and answer questions? Communicate together with broadcast messages. As administrator you can use the broadcast function to send links or messages during the meeting directly to all your members with the broadcast function. It will automatically pop up in the NemoVote app for them.

Broadcast Messages

Use the vote description to establish candidate profiles. You can even add pictures for more information. As Voter you can easily identify what the vote is about. Each ballot includes an optional vote description. The vote description can be edited with a rich text editor. This enables you to not only add and style the text that will appear with your ballot but also to include images or links. You can also use this to add candidate profiles to your election.

Candidate profiles

You want to welcome the voters with your Agenda? Customize the page with pictures and text. Voters tend to like the greet. Customize the voter landing page with the included rich text editor. Add text and media regarding to your event on this page. This will be the first page that a voter sees after the login.

Custom Voter Welcome Page

You might want to share additional information when you invite a voter. Customize the invitation email with pictures and text. NemoVote allows you to send and manage emails with automatic generated passwords and links. Check the delivery status of each email directly in the app. You can also customize and edit the invitation email that your voters will receive. Great to share more information with your voters.

Customizable Voter Invitation Email

If you don’t need a subscription but have recurring events and want to keep your data in NemoVote and also for your voters to keep their passwords and logins, for a small fee, the data will be kept stored on the secure NemoVote voting servers, ready to be activated again when you need it. Data retention is charged annually and needs to be renewed to remain active.

Data Retention

Don't do all the work alone. Add as many staff as administrators as you need at no extra cost. NemoVote is only charged by the number of voters, not by the number of administrators. To preserve the integrity of the ballot, administrators cannot have voting rights in NemoVote.

Multiple Administrators

It’s not always blue or red. Voters might need to vote for both. As administrator you can set the vote up as you need it. NemoVote offers both single and multiple choice ballots. More advanced options, such a minimum/maximum number of choices is also available. This helps you to create exactly the ballots that you need for your vote.

Multiple Choice Voting

Not able to attend the vote? Just inform your administrator on who should proxy for you. As administrator set up a voter list for proxy votes and add them to your vote. NemoVote offers several options to implement proxy votes i.e. someone giving their voting right to another person. This way a person can carry more than one voting right and you can set up the voter roll exactly according to your bylaws.

Proxy Voting

Get voting results in an instant. Either live as the vote is open, or as soon as the vote is closed. Set the vote up as private as you need it to be. Open & close votes and access results in real time. All votes can be prepared, edited both during the event and also in advance. Perfect for assemblies or AGMs. You can exactly specify when and to whom the results will be accessible according to your needs.

Realtime Results

Your quorum might require a set of voters. Check who is online with the roll call function. With this function you can check live who is logged in and "present" in the app. This enables you to both check if all your voters managed to log in and also to directly assess if e.g. your statutory quorum for a vote is reached.

Quorum Roll Call

Group up your voters and set up weights if required to ease your administration. As a voter see transparently why you are eligible.

Unlimited Voter Lists

We do not limit the way you vote. Neither should you. Have as many votes as needed in the defined time. With NemoVote you can host as many votes as you need. You only pay for the number of voters and can host unlimited ballots during the time of your votes.

Unlimited Votes

The voter batch upload enables you to upload a large number of voters with just a few clicks. You can copy your voter roll for example from an existing spread sheet. You don’t have to worry about passwords. NemoVote can generate them automatically for all voters and send them out simultaneously when needed.

Voter Batch Upload

Different voters might be entitled to different weights? Just set their voting weight for a whole voter group or individually. Assign different weights to different voters, either on the individual voter basis or to whole voter groups. That way voters can have different weights in different ballots.

Weighted Voting

The most beloved feature: White label NemoVote. Change NemoVote to your own corporate ID and add your own logo and colors. This will improve the overall experience of your voting event for your members.

White Labelling: Integration of your Logo and Colors

Features

The functions of NemoVote are divided into 3 categories. All features from the category "Voting Functions" and "Setup & Administration" are available for all NemoVote customers without any restrictions. Premium features are automatically included in a subscription or can optionally be booked additionally on request.

NemoVote runs in the Web browser of the client. All modern browsers and devices are supported. No downloads or extra apps are needed. The onboarding and set up of NemoVote for the administrator is very easy.

Setup & Management Features

As powerful as you need - as customized as you want

Just fill out our contact formular, you will receive an answer from our team as soon as possible. You can find a more detailed contact form on our <contact>contact page</contact>.

Let's get in touch

Name/Organization name*

Many customers already trust in NemoVote and run their elections in a secure and easy way. Contact us if you would like to find out more about NemoVote.

Our customers trust us

NemoVote can be used to map a large number of common voting procedures. In addition, NemoVote offers a visually appealing and easy-to-use user interface and is highly customizable. It is the perfect fit for online-only, in-person or hybrid events. Convince yourself!

Powerful and easy to use live voting software

Beloved by our customers: With the white labeling option you brand NemoVote with your own logo and colors. Present it as your own.

Add your own logo

Enable proxy votes and set the voting rights, as your regulations require. Stay organized by using voter sub groups.

Dynamic voting rights

Easy management of your voters, customizable invitation emails and welcome pages.

Easy voter onboarding

NemoVote is designed and developed under highest security standards. Learn more about the <security>security features</security> in NemoVote.

Focused on Security

With access to the internet you can vote anywhere with any device. There is even a broadcast function to best present the results.

Optimized for online and hybrid

Vote live or in a set time with real time results and vote tracking. You can add as much votes as you need, whenever you need them.

Live Voting

See all online voting members in realtime - Run the roll call digitally. Ensure your elections quorum.

Roll Call

Both secret or public ballot votes are possible with NemoVote. Results can be secret or public.

Secret and public ballot

Set weight on a individual or voter group basis to best adjust your vote to the voting requirements.

Weighted Votings

Home

Move your elections and voting online with NemoVote – we are offering our powerful and secure online live voting software with special discounts for nonprofits and youth organizations.

Secure online elections and live online voting for companies and organizations

A state of the art voting software: your members can vote with their phones, tablets or laptops – no downloads, no apps.

No downloads - All devices

Magda M.

This was a very positive experience that really helped our organization during the pandemic when we switched from in person to online voting. The developers took into account the feedback and tried to make the app more user-friendly from one event to another. In present, the app is easy to use and really helpful for small and mid scale votings.

Inês S.

I'm very satisfied with NemoVote. It was really easy to use it as an admin and to explain to all users how to vote, as well as to send them the credentials. It's also great to know which users are online to check more easily if there's any problem. The best thing for us was the results section: it shows the number of votes and percentage, which is crucial when having a general assembly of elections.

NemoContra GmbH

Our company

Information according to § 5 TMG

Imprint

Use the knowledge base to learn how to use NemoVote and look up topics.

Knowledge Base

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Admin functions

Getting started

Updates and changelog

Usecases

Voter functions

We have prepared an online demo for you with the most functionality of NemoVote. Use the logins below to login as administrator or user and explore the functions of NemoVote from both perspectives.

Live Demo

NemoVote offers separate pricing models that fits to every customer and use case. No matter if you are a company, NGO or youth organization, if you vote every week or once a year, if you need live voting or time period based voting - we got you covered.

Read detailed information <features>on our Features page</features>

Feature Comparison

Candidate Profiles

Access

Setup & Management

Support via Email

Support via Live Voice/Video-call

Election Setup

Managed Elections

Support & Services

One-time Non-Live

Subscription Non-Live

One-time Live

Subscription Live

Pricing

We offer special discounts for non-profit organizations so you can use NemoVote with a discount of 20% for one-time events and subscriptions. Just use the discount code <discount>NEMOVOTE-NON-PROFIT</discount> at checkout.

Non-profit discount

Book NemoVote for a one-time event - no subscription, no cancellation, no obligations

Excluded features (separately bookable)

One-time event

One-time dedicated access to NemoVote Cloud for the time of your event

Access to NemoVote three days before and after your event

Included features

Get a subscription and use NemoVote whenever you want, how long you want

Subscription

Permanent access to NemoVote - Vote whenever you want

Data retention - your data is permanently saved

White labeling - Replace all NemoVote logos by your own and choose custom colors

You are a youth organization and have a limited budget? Use NemoVote for free once with the discount code <discount>NEMOVOTE-YOUTH-FREE</discount> in a calendar year and save 20% on each additional one-time event or subscription with the discount code <discount>NEMOVOTE-NON-PROFIT</discount>.

Youth organization discount

Privacy Policy

NemoVote was developed with security in mind - we are aware of our responsibility and take it very seriously. Read here what we do to ensure that every vote with NemoVote is 100% secure.

Architecture and Infrastructure

Backup and Restore

Change Management

Customer data

Logging and monitoring

Security and data protection team

Security measures

Security testing

Vulnerability Management

Security

Our service is available in real time even for live voting with a large number of voters.

Availability

Our security principles

We protect data from unauthorized modification throughout its entire life cycle.

Integrity

We protect data from unauthorized access and misuse.

Privacy

Nemovote’s security features and processes were designed and implemented in cooperation with <thinksecure>ThinkSecure</thinksecure> and are regularly checked by the ThinkSecure Team.

Depending on whether you have booked dedicated live support or not, we offer separate response times. We prioritize based on impact and urgency.

Support Service Level Agreement

refers to the number of voters/administrators who are affected:

is how critical the issue is for the customer (time):

Issues preventing voters from casting their ballot, or preventing administrators from counting the results or activating their ballot, or network outages.

Issues that are a nuisance (e.g. problems for which workarounds are available) or problems that can be fixed during normal maintenance.

Issues that could prevent a group of voters from casting their vote, or administrative staff making changes to the live vote.

With booked Live Support

Without booked Live Support (business hours only)

Depending on the impact and urgency, the priority is set, as you can see here:

General Terms and Conditions

Broadcast

Export Results to PDF

Full Screen

Log Out

Managing votes

Reset/Change the password of a voter

Setting up NemoVote

Show results on Projector

Syncing of voting rights for a vote that has already been opened

System Management

User Management

Voter Invitation Email

Voter List Management

Voter Welcome Page

Setting up NemoVote and first Login

Voter Onboarding

Delete my data after voting

Proxy voting with NemoVote

Change initial password

Dark Mode

Edit My Profile

Multi-Language

Results (voter)

Voting


As administrator, you can write a message to all voters currently logged in the app with the broadcast function.

<Tip>**How to use the Broadcast tool**:\
  You can sent short messages, important
  information or hyperlinks (eg. to a google document etc.) that way to your
  voters.</Tip>

To open it click on "Broadcast to all voters" on the top menu bar.

![broadcast button](/public/media/knowledge-base/broadcast-button.png)

A small window will open, and you can type a message there and sent it.

![broadcast text](/public/media/knowledge-base/broadcast-text.png)

All logged in voters will get a small pop-up with your message. They can read that popup and then close it.

![broadcast notification](/public/media/knowledge-base/broadcast-notification.png)

<Tip>**Broadcast messages are not stored and cannot be reopened.**</Tip>



With this function it is possible to export the results of a vote (after the vote has been closed) directly to PDF.

![PDF export button](/public/media/knowledge-base/pdf-export-button.png)

By clicking on the PDF icon, NemoVote will automatically download you the result of a vote as PDF. We display bellow how an example PDF page looks like.

![PDF settings](/public/media/knowledge-base/pdf-export-settings.png)

This is an example of an exported PDF

![PDF first page](/public/media/knowledge-base/pdf-export-1page.png)

![PDF second page](/public/media/knowledge-base/pdf-export-2page.png)



NemoVote runs in any modern web browser. In the normal setting, NemoVote is displayed like a web page, where you see the browser tab bar and address bar. You can choose to display NemoVote fullscreen by clicking the fullscreen button (upper right corner)

![fullscreen](/public/media/knowledge-base/full-screen.png)

You can exit the fullscreen by clicking again on the icon or by using the ESC-Key of your laptop/computer.



You can securely log out of NemoVote by clicking on your username on the top bar on the right and then choosing log out.
Signing out this way will close the secure token connection with the NemoVote voting server.

![log out of NemoVote](/public/media/knowledge-base/log-out.png)



This is the screen that you will see at your first login when you have not added any votes yet

![vote manager](/public/media/knowledge-base/vote-manager.png)

## Different states of a vote

There are three states a vote can have in NemoVote: Draft, open, closed.

- Draft vote: This vote is still in draft mode. You can still change all vote details (name, voting rights etc.). This vote is not visible to voters. Changes that you make to voter lists (and thus to voting rights) will still affect this vote.
- Open votes: Open votes are live. You can no longer edit them. Voters can now vote as long as the vote is open. Changes to voter lists (like removing voters) will not have an effect of this vote, as the instance a vote is open it has a digital snapshot of all eligible voters that cannot be altered.
- Closed votes: Votes that have expired or have been manually closed by the admin. Voting is no longer possible.

<Tip>For reasons of voting security and maintaining the integrity of the ballot it
  is not possible to delete votes once they where opened. You have to close the
  vote first, so that the results are finalized. Then you can proceed and delete
  a vote if needed.</Tip>

## Creating your first vote

![create vote Button](/public/media/knowledge-base/vote-create.png)

Click on + Create vote to start building your first vote. You will be redirected to a page where you can set up all the details of your vote.

## Vote Title

![add a vote title here](/public/media/knowledge-base/vote-title.png)

You can add a title your vote by typing in the form field shown above. In order to enable fast voting without many settings and clicks we kept the vote title optional. If you don’t fill the field out, NemoVote will add an automatic title with a date/timestamp.

We recommend filling in a custom vote title so that its clear for each voter what they are voting on.

Furthermore, you can add a description explaining your vote, you can add images here and much more through the rich text editor.

<Tip>The tables that show all votes are sortable by e.g. name. If you start your
  vote title with a common denominator you can arrange different votes very
  easily. E.g. you have different voter lists with members arranged by
  continents and they all vote. You could start vote titles with something that
  would make it easy to sort by: EUR_Vote_Motion59; AMER_Adopt_Policy6. Another
  example would be separating elections that way: ELECT_Chairperson;
  ELECT_Treasurer and so on.</Tip>

## Vote Choices

![select your vote choice](/public/media/knowledge-base/vote-choices-select.png)

Here you can add the choices that the voter will have to pick from. Currently, it is possible to add 2-100 choices. You can add or remove choices with the (-) ad (+) buttons.

Again, naming the choices is optional. If you don’t name the choices, only the numbers will appear for the voters. This may be an option, if you have a different mode of showing the choices to the voters (e.g. a PowerPoint presentation) during the vote.

## Make it a Motion

![make it a motion](/public/media/knowledge-base/vote-motion.png)

If you click "Make it a Motion", NemoVote will repopulate the vote with the 3 choices shown above. You may still edit them and add or delete more choices. This was introduced to allow a fast vote on amendments without having to type out the options every time.

## Multiple Choice Voting

With the setting of the vote discussed that far, your voters will be able to pick only one selection out of the given choices. It is also possible to offer them to select more than one choice (multiple choice). We explain this specific setting in a different article.

<Related>**See also**: [Multiple Choice Voting in NemoVote](/knowledge-base/admin-functions/multiple-choice-voting)</Related>

## Vote settings

![set your vote settings](/public/media/knowledge-base/vote-settings.png)

Now the vote settings. The text is kept very easy to understand, but we will go through it quickly:

- Who can see the results?

You set here if only administrators or also the voters will be able to access the results in NemoVote. The time when they will be able to see the results is set in the next step!

<Tip>Only voters that where eligible for a vote (i.e. in a voter list that was
  added to a vote) will be able to access the results. A voter cannot access a
  result for a vote where they had no right of participation</Tip>

- Should the results be accessible before the vote is closed?

We call this function live results. If enabled, the voter will get access to the current results immediately after they voted. If disabled, results can only be access after a vote is closed.

- Should the usernames of users who have already voted be displayed?

We call this function the in-vote roll call. If enabled, NemoVote will enable showing the information who has already voted in a vote and who has not voted. If you want to keep this information private, you can disable it here.

- Synchronise changes to voting rights automatically for this vote after it has been opened?

If this option is set to "Yes", voters who are added to the system or a voter list after the vote has already been opened are automatically added to the respective vote and are granted voting rights. If they are deleted, they also lose their voting rights if they have not already voted.

<Related>**See also**: [Syncing of voting rights for a vote that has already been opened](/knowledge-base/admin-functions/syncing-of-voting-rights-for-open-votes)</Related>

- Should the voter’s choice remain anonymous?

Here you can choose between a secret and a non-secret ballot. When choosing the secret ballot, the votes are saved in a way that makes it impossible to link a vote choice to an individual voter – even on the database level. In the non-secret ballot NemoVote will save the data of which voter voted what and this will be accessible for the administrator.

- Should the vote be closed automatically?

We will explain this function in the next chapter.

- How should the voting weight be calculated?

Here you can choose how NemoVote should calculate the weights of voters for this specific vote. You can either use the weighting via voter lists or you can choose to use the weighting of each individual voter.

If a voter has no vote weighting set the weight from the associated voter list will be used.

More details are explained in our article on weighted voting.

<Related>**See also**: [Weighted Voting in NemoVote](/knowledge-base/admin-functions/weighted-voting)</Related>

## Automatic closing of Votes

![vote auto close selection](/public/media/knowledge-base/vote-autoclose.png)

You can let NemoVote automatically close votes for you. This may be important for keeping certain deadlines – e.g. all voting shall close at midnight. Once you enable it, the form above appears. You can either type your preferred close time in the format YYYY-MM-DD hh:mm, or you can click on the date picker icon.

![date picker for vote close](/public/media/knowledge-base/vote-date-picker.png)

<Tip>Any date+time picked has to be in the future otherwise you will not be able to
  create the vote.</Tip>
<br />
<Tip>Select the date and time within your local time zone! Users of other timezones
  will see this time calculated to their local timezone in „My votes" when the
  vote is opened.</Tip>

## Voting rights

![select your voting rights](/public/media/knowledge-base/vote-voting-rights.png)

Here you can add voter lists that will be eligible for voting in this vote. In the example above no custom voter list are created, therefore the voters voter list is set as default.

## Create vs. Create and open

Once you are finished with all the settings for you vote you have two options. Well, three actually:

- Cancel: This will cancel everything that you entered here and bring you back to the overview of votes
- Create: this will save your vote as a draft
- Create and Open: this will automatically set your vote to "open", you won't be able to edit it and voters will be able to start voting.

<Tip>Once you open a vote you will get a notification window, where you can set
  that an email notification is send to all assigned voters that the vote has
  been opened</Tip>

![send Email notification when vote is opened](/public/media/knowledge-base/vote-email-notification.png)

## Actions in the Draft Votes overview

![draft vote actions](/public/media/knowledge-base/vote-draft-vote-actions.png)

You have the following actions available for draft votes:

- Duplicate: will create a copy of that vote with all its settings and immediately open the edit page where you can edit it. The vote is not opened that way, you still have to open it.
- Open: this will set the vote live.
- Edit: Here you can edit the vote (only available for drafts)
- Delete: deletes this vote (only available for draft and closed votes)

## Actions in the Open Votes overview

![open votes actions](/public/media/knowledge-base/vote-open-votes-action.png)

You have the following actions available for open votes:

- Duplicate: will create a copy of that vote with all its settings and immediately open the edit page where you can edit it. The vote is not opened that way, you still have to open it.
- Close: Closes the voting (only available for open votes)
- Progress: this will show you the vote progress (only available for open votes, when live results are disabled)
- Voter ballots: shows only when live results are available, you can check here the individual ballot choice for each voter if the vote is set up as a public ballot
- Show on projector will show you the vote results in a way where you can add or remove displayed columns.
- Copy vote URL: Each vote has a unique link address. You can copy that link and send it to your voters and when opening it they will be immediately redirected to that vote (after login in of course)

## Actions in the Closed Votes overview

![closed Votes actions](/public/media/knowledge-base/vote-closed-votes-action.png)

You have the following actions available for votes:

- Duplicate: will create a copy of that vote with all its settings and immediately open the edit page where you can edit it. The vote is not opened that way, you still have to open it.
- Results: will show you the vote results; available for open votes (when live results are enabled) and closed votes
- Voter ballots: you can check here the individual ballot choice for each voter if the vote is set up as a public ballot
- Show on projector will show you the vote results in a way where you can add or remove displayed columns.
- Export PDF: Export the vote results as PDF.
- Delete: deletes this vote (only available for draft and closed votes)

## Vote progress and vote results(admin)

![vote progress admin](/public/media/knowledge-base/vote-progress-admin.png)

This is what the vote progress and vote results page (depends on if it's an open or a closed vote) for the administrator looks like: as you can see the administrator has in this example no access to the live results and to the in-vote roll call because they were disabled.



In this article we will explain how you can work with the multiple choice voting in NemoVote and give your voters the choice to vote for more than one option.

A common use-case is a multi vacancy vote, where you for example have to fill three board positions but have 10 candidates and the voters should pick 3 out of 10 options.

## Enable Multiple Choice

![select number of vote choices](/public/media/knowledge-base/vote-choices.png)

Click on "Allow multiple choice" to enable the setting. You then will have the possibility to set the amount of selectable choices as either "Exactly" or as "Minimum/Maximum"

![select exactly or minimum/maximum](/public/media/knowledge-base/vote-choices-exactly.png)

## Selectable Choice "Exactly"

If you chose this setting you can enforce for the voter to select a specific number of choices (example given 5 out of 10, no more no less). If you set that number to "1" you are back at the original NemoVote functionality where the voter can select one out of the options.

## Selectable Choice "Minimum/Maximum"

Here you can set a minimum and a maximum of the vote choices that the voter can select. If you set both to the same number you achieve the same as in the "Exactly setting". If you set Minimum to "zero" the voter does not have to pick a choice and can abstain from the vote (i.e. leave an empty ballot).

Maximum is the setting of the maximum choices that the voter can make (i.e. "no more than x"), minimum is the minimum number that the voter will have to pick (i.e. "no less than x")
